Caseworker

JOB PURPOSE                                                                                      

The Litigation Case Worker is an integral part of the Right to Counsel Program that works with Right to Counsel attorneys on case management of their respective clients’ social service needs. The Litigation Case Worker may also work in collaboration with other EDC staff. Because we strive to be barrier-free and client- centered, the position requires individuals who truly enjoy working with people, have the skills and capacity to respond in an empathetic and respectful way to clients who are often in crisis, and can work effectively in a collegial and fast paced environment. 

DUTIES & RESPONSIBILITIES                                                           

Social Services Duties (85%)

• Meet clients in various settings, such as home, shelters, public benefits offices, and court.
• Support the social worker in identifying client needs, goals, and developing a structured plan for the client to achieve those goals.
• Collaborate with the legal team in goal setting as stated above, with ability to understand and reinforce with clients the ways in which various social service interventions might positively impact their legal case.
• Help clients connect to housing support services, physical and mental health services, and substance abuse treatment as needed.
• Support clients’ applications to various benefits programs and at hearings, appointments, and mediation sessions. 

Administrative Duties (15%)

• Attend weekly program meetings, monthly agency staff meetings, and relevant supervision meetings.
• Enter all data on time and correctly to support program evaluation and outcomes tracking.

QUALIFICATIONS                                                                               

First and foremost, the applicant must profoundly share EDC’s mission and vision of social justice and be able to manage stressful situations with empathy and calm. Below are additional qualifications. 

• Demonstrated commitment to social justice and an interest in assisting diverse, low-income communities.
• Willingness to work in a variety of settings; including in the field, with individuals with physical and/or mental disabilities, substance abuse issues, survivors of sexual assault, survivors of domestic violence, and/or others impacted by trauma.
• Able to work independently and in a team-oriented environment.
• Must have an interest in working on an interdisciplinary team with attorneys to support clients.
• Knowledge of, and experience with, social services agencies, housing support services, and mental health providers in San Francisco County preferred.

 REQUIRED SKILLS                                                                               

• Be well-organized, highly motivated, and creative.
• Excellent written and oral communication skills and computer literate.
• Able to work on several projects simultaneously, prioritize needs and handle a high volume of activity.
• Punctual.
• Able to manage online calendars and set appointments.
• Fluency, and ability to help clients, in a language other than English highly preferred. 

CLASSIFICATION                                                                                 

This is a nonexempt, full-time position. 

UNION                                                                                                 

EDC staff are represented by the National Organization of Legal Services Workers (NOLSW, UAW Local 2320, AFL-CIO). This position is a union position and is subject to the terms of the collective bargaining agreement.